A proper record, not a chat stream
Every shift note is timestamped and signed, remains searchable and stays attached to its comments, photos and follow-up.
Communication built around the shift
The hotel staff communication app that keeps handovers clear
Give every department the information it needs, without losing the operational record in a group chat.
Shift notes, read receipts, mentions, reminders, comments and tracked follow-up for reception, housekeeping, maintenance and management.
6-month free trial on every tool. The shift log then stays free with no time limit.
Every handover has context, ownership and a next step
Front Desk turns scattered updates into a shared operational memory for the hotel.
Know who has read it
Read receipts show exactly who has seen an important update and who still needs to catch up before taking over.
Reach the right person at the right time
Mention a colleague, schedule a reminder and let time-off settings prevent unnecessary notifications.
Turn incidents into tracked work
A technical problem becomes an assigned maintenance ticket with a location, due date and close-out history.
Keep the place attached to the message
Link a room, shared space or service area, then open that place later to find every related operational record.
English and French in the same hotel
The application is available in both languages, so each person can use the same property space in the language that suits them.
The terms hotels use for the same essential workflow
Different hotels use different words. Front Desk covers the record itself and the handover around it.
Hotel shift log
The most direct name for the running record used by teams across shifts.
Daily log
A common name when the record covers the whole day rather than one department.
Front desk log
Used when reception is the main owner of the operational record.
Hotel logbook
The digital equivalent of the paper book kept behind the front desk.
Shift handover
The process of passing open information from the outgoing team to the incoming one.
Whether your team calls it a hotel shift log, daily log, front desk log, logbook or shift handover, the goal is the same: the next person knows what happened and what still needs doing.
Questions about hotel staff communication
What is the best app for hotel staff communication?
A hotel communication app should do more than send messages. It should preserve a searchable shift record, show who has read important updates, assign follow-up work and connect information to a room or place. Front Desk combines those functions in one hospitality-focused app.
Is a hotel shift log the same as a staff chat?
No. A chat is built for conversation. A shift log is an operational record: notes stay ordered, signed, searchable and available to the next shift, with reminders and read receipts for anything that still needs action.
Can housekeeping and maintenance use it from a phone?
Yes. Front Desk works in the browser and through Android and iPhone apps, so mobile teams can report from the room or corridor while reception uses a computer.
Make the next handover clearer
Create the property, invite the team and write the first shift note today.