A record, not a chat thread
Every shift note is dated and signed. It keeps its comments and photos, and can be found through search.
Hotel team communication
The hotel staff communication app that makes handovers clearer
Shift notes, mentions, reminders and comments shared between reception, housekeeping, maintenance and management, without losing the history in a group chat.
6-month free trial on every tool. The shift log then stays free with no time limit.
Every handover keeps its context and its follow-up
The hotel’s information is written once and stays available to the whole team.
Who has read it, who has not
The read button shows who has seen a note, and who has not yet.
Notify the right person
A mention notifies a colleague. A reminder brings the note back at the set time. Someone who is off is not disturbed.
An incident becomes a ticket
A technical problem becomes a ticket assigned to someone, with its location, its due date and its close-out.
The place stays attached to the information
A note can be linked to a room or a shared space. That place then gathers everything that has happened there.
English and French in the same hotel
The application is available in both languages, so each person can use the same property space in the language that suits them.
The names hotels give to the same record
The word changes from one hotel to the next. The record and the handover stay the same.
Hotel shift log
The most direct name for the running record used by teams across shifts.
Daily log
A common name when the record covers the whole day rather than one department.
Front desk log
Used when reception is the main owner of the operational record.
Hotel logbook
The digital equivalent of the paper book kept behind the front desk.
Shift handover
The process of passing open information from the outgoing team to the incoming one.
Whether your team calls it a hotel shift log, daily log, front desk log, logbook or shift handover, the goal is the same: the next person knows what happened and what still needs doing.
Questions about hotel staff communication
What is the best app for hotel staff communication?
A hotel needs more than a messaging app. It needs a shift record that can be searched, a way to see who has read a note, tasks assigned to one person and information linked to a room or a place. Front Desk does these four things in the same application.
Is a hotel shift log the same as a staff chat?
No. A chat is built for conversation. A shift log is an operational record: notes stay ordered, signed, searchable and available to the next shift, with reminders and read receipts for anything that still needs action.
Can housekeeping and maintenance use it from a phone?
Yes. Front Desk works in the browser and through Android and iPhone apps, so mobile teams can report from the room or corridor while reception uses a computer.