Built in Bordeaux, hosted in Paris, France
Digital shift log software for hotels
The right information, at the right time, for your whole team.
Shift notes, maintenance issues, checklists, lost property: all your information in one place, in tools that talk to each other, on computer as on phone.
Front Desk doesn't replace your property management system (PMS): it takes care of everything that doesn't fit in one.
Launch offer. We're opening Front Desk to hotels internationally, from Germany and the United Kingdom to the United States and Australia: 6-month free trial on every tool, no card required. After that, the shift log stays free for good, with no time limit.
On computers, tablets and phones, in the browser and through the Android and iPhone apps.
6-month free trial, no card required and no commitment. Subscriptions start at €26 excl. VAT/month, with annual billing.
All your information in one place, in an app built for hospitality.
No more paper logbooks, scattered emails and messages. Every piece of information reaches your teams immediately, from morning to night.
Shift notes, maintenance issues, checklists, cash counts and lost property in a single app, with one account per person and search across everything.
No training needed. The interface is designed to be picked up from the first shift, even by temporary or seasonal staff.
From clocking in to closing the till, what the team does and the tool they open.
Front desk opening
6:45am
ChecklistsThe morning team opens the opening checklist on the front desk computer. Each completed task is timestamped and signed by the person who did it.
Room 214
UrgentLeak under the sink
In progress8:10am
MaintenanceThe receptionist reports the leak with a photo. The maintenance manager marks it as urgent, then logs when the repair is done.
Lost and found
Phone charger
Room 108, floor 1
11:30am
Lost and foundHousekeeping logs the item, its photo and the room number. That evening, when the guest calls back, the front desk finds it in a few clicks.
Morning front desk
2:52pmThe guest in 312 arrives after 10pm, let the night shift know. Invoice to combine with 311.
3pm
Shift logThe morning team wrote their notes throughout the shift. The evening team reads them when they clock in, with the time and the name of whoever wrote each one.
Tomorrow
Whole teamLinen delivery
2:00pm, every week
Group arrival
5:00pm, 32 rooms
6:20pm
CalendarThe arrival of a 32-room group is added to the shared calendar. Housekeeping, maintenance and breakfast all see it at the same time.
Evening close
11pm
Cash registerThe cash count sheet is filled in and checked before clocking out, then kept on file with its variance and signatories.
Scroll to follow the whole day
Each tool covers a need in the day, in the same app and with the same accounts.
The day's information in one place, timestamped and signed. It's the front door of the app, the screen the team opens as soon as they arrive.
An issue reported with a photo, assigned to someone, tracked through to close-out.
Start-of-shift and end-of-shift procedures.
The register of lost property, from discovery to return.
The cash count sheet, filled in and checked at the end of each shift.
Group arrivals, deliveries and scheduled works.
Procedures, floor plans and technical sheets, organised into folders.
You choose your tools
You only pay for the ones you turn on. The calendar and your documents are included with any subscription.
See pricingA single search
One search bar that looks across every tool at once.
Adjustable notifications
On your phone and in the browser. For each tool: everything, just what concerns me, or nothing.
Time off
Someone on leave isn't notified, and the team can see who's in.
Unlimited accounts
One account per person, with no effect on the price.
History and tracking
Know who did what, and when. Everything is kept and searchable.
Front Desk in your AI assistant
Ask Codex, Claude Code or another compatible MCP assistant for a read-only briefing on shift notes and maintenance tickets.
The front desk has a computer, housekeeping has a phone. Front Desk is the same tool on both.
Front Desk opens in the browser, nothing to install. You can also add it to a Mac or PC desktop to open it like a regular app.
Android and iPhone apps, plus a version that installs on the home screen. Housekeeping and maintenance report from the corridor, not from a desk.
Important information reaches you on the devices you already use: the front desk computer and your phone, even when the app is closed. Everything else waits until the next shift starts.
Front Desk now follows the way international teams work, from the room itself to the AI tools they already use.
Rooms, shared spaces and service areas are organised by floor. Open a place to see its shift notes, maintenance tickets and lost property together.
Use Codex, Claude Code or another compatible MCP assistant to retrieve read-only ticket and shift-note reports without opening another dashboard.
The website and the application are available in both languages. Each person can work in the language that suits them.
Our tools are built around what hospitality actually needs.
7
years running
For 7 years, we've supported more than 500 hotels. More than 980 000 notes have been exchanged in Front Desk, and every screen has been refined by teams actually working with it.
After ten years at the front desk, our founder finally built the tool he was missing. Front Desk grew out of the day-to-day hassle of running his own shifts.
Your notes, incidents and guest data stay on servers located in France, in Paris. That's also a ready-made answer for your head office or your data protection officer.
Our tools are built around what a hotel actually needs. Something you open every shift has to load instantly, and make sense without training.
You turn on the tools your teams actually use, and only pay for those. A property that only wants its shift log doesn't pay for the whole suite. A support team you can reach Monday to Saturday, 9am to 7pm.
You only pay for the tools you turn on, starting at €26 excl. VAT/month with annual billing. The 6-month trial starts with no card required and no commitment.
Subscription
€26 excl. VAT/month
For one tool, with annual billing. From €29 for a single tool to €89 for all five, excluding tax, per month and per property.
Nothing shuts down abruptly at the end of the trial: you keep the shift log and its last 7 days, for free and with no time limit. The full comparison is right below.
| Both plans, in detail | Free | Subscription |
|---|---|---|
| Tools | ||
| Shift log | Included | Included |
| Maintenance tickets | Not included | Included |
| Checklists | Not included | Included |
| Lost and found | Not included | Included |
| Cash register | Not included | Included |
| Calendar | Not included | Included |
| My Documents | Not included | Included |
| Day to day | ||
| Accounts | Unlimited | Unlimited |
| Searchable history | Last 7 days | Full |
| Search | Shift log only | All tools |
| Phone and browser notifications | Not included | Included |
| Scheduled reminders on a note | Not included | Included |
| Android and iPhone apps | Not included | Included |
| API access to connect your other software | Not included | Included |
| Support response time | Within 48h | Within 24h under contract |
Build your price, tool by tool, or write to us at hello@frontdesk-app.com for a quote.
It's the front desk's shift log, kept in an app instead of a paper notebook. Every note carries the time and the name of whoever wrote it, the whole team reads it from a computer or a phone, and you can find it again through search months later. Nothing gets lost when a notebook fills up or someone leaves.
No, not necessarily. Front Desk opens in the browser, on computer, tablet and phone. There are also Android and iPhone apps, and you can add it to a Mac or PC desktop to open it like a regular app.
By a notification on their phone and in the browser, even when the app is closed, and by the bell inside the app. Everyone sets, tool by tool, whether they want to receive everything, just what concerns them, or nothing. Someone marked as away isn't disturbed: whatever was addressed to them waits until they're back.
Yes. A note written the evening before is set for the time someone needs to act on it. At that time, it reappears on screen for the people it's assigned to and triggers a notification. A "Done" closes it for the whole team, with the name and time, and the reminder can be snoozed a few minutes when the timing isn't right.
In France, in Paris, with the French hosting provider Scaleway. Front Desk is developed in Bordeaux. Your property's data and your guests' data stay on these servers, and the short list of outside services we use is published in our privacy policy.
You only pay for the tools you turn on: from €29 for a single tool to €89 for all five, excluding tax, per month and per property. Paying annually or seasonally takes 10% off, which comes to €26 excl. VAT/month for a first tool, and each property from the second one onward gets a further 15% off. The 6-month trial is free and doesn't ask for a card. The full breakdown, tool by tool, is on the Pricing page.
Without a subscription, your property switches to the free plan: the shift log stays open to the whole team, with the last 7 days of history, and the number of accounts stays unlimited. The other tools close, notifications and the mobile apps stop, but everything is kept and comes back intact the day you subscribe.
No, the two don't do the same job. Your PMS handles rooms, bookings and billing. Front Desk handles what your teams pass on to each other day to day: shift notes, incidents, procedures, lost property and cash counts.
Yes. Both the website and the application are available in English and French, so an international team can use the same property space in the language that suits each person.
Yes. Front Desk exposes a secure, read-only MCP connection for shift notes and maintenance tickets. It works with Codex, Claude Code and other compatible MCP assistants, so you can ask for an operational briefing directly from your AI workspace.
Monday to Saturday, 9am to 7pm. Response within 48 hours, within 24 hours for Premium properties under contract. You write to hello@frontdesk-app.com and someone from the team answers.
Create your property, invite your team and open your shift log right after. 6-month free trial, no card required.