Handovers between shifts
Reception, night staff and management write their notes in the same place. Each note shows who wrote it, at what time, and who has read it.
See the hotel shift logBuilt for independent hotel teams
Hotel operations software for independent hotels
What the PMS does not track: shift handovers, maintenance, checklists, lost property, cash ups and documents, shared between reception, housekeeping, maintenance and management.
6-month free trial, no card required. English and French. Unlimited team accounts.
One tool per department, in the same application
Each department has its own tool, and management sees everything in one place.
Issues, from the photo to the close-out
An issue is reported with a photo and a location. It is assigned to one person with a due date, and its history stays available.
See maintenance ticketsThe checks of every day
Opening, closing and room checklists come back on their own. Every ticked task is dated and signed.
See hotel checklistsThe hotel, place by place
Rooms, shared spaces and service areas are sorted by floor. Each place gathers everything that has happened there.
See the floor planOne search
The search bar looks through shift notes, tickets, lost property and the other tools.
See lost and foundChatGPT, Claude or Codex
One click, no key to paste. Your AI assistant reads your shift notes and tickets, and can also create them, always under the name of the person connected.
See the AI connectionBuilt for the pace of an independent hotel
No training needed
A temp or a seasonal worker can read, write and handle a task from their first shift.
One account per person
Every action keeps a name and a time, with no limit on the number of team accounts.
Computer, tablet and phone
Reception works in the browser, housekeeping and maintenance from the corridor.
Questions about hotel operations software
What does hotel operations software manage?
It handles the work that sits between departments and outside the PMS: shift handovers, maintenance follow-up, recurring checklists, lost property, cash ups, shared events, documents and the operational history of each place.
Is Front Desk designed for independent hotels?
Yes. Front Desk was created inside an independent boutique hotel in Paris and is built for teams where the same people often cover several operational roles during the day.
Does it replace a PMS?
No. Your PMS manages reservations, rooms and billing. Front Desk manages the operational information your staff pass between shifts and departments.
Can international teams use it?
Yes. The website and the application are available in English and French, on computers, tablets, Android phones and iPhones.
Open your Front Desk today
Create the property, invite the team and start with today’s work.