Keep every shift aligned
Reception, night staff and management share timestamped notes, read receipts, comments and reminders in one hotel shift log.
See the hotel shift logBuilt for independent hotel teams
Hotel operations software for independent hotels
Keep every shift moving from one place, including the daily work your PMS does not manage.
Shift handovers, maintenance, checklists, lost property, cash ups and shared documents, connected across reception, housekeeping, maintenance and management.
6-month free trial, no card required. English and French. Unlimited team accounts.
The whole operation, without another complicated system
Each department gets a focused tool. Management gets one shared operational picture.
Close maintenance issues faster
Report an issue with a photo and a location, assign it, set a due date and keep the full close-out history.
See maintenance ticketsMake routines dependable
Opening, closing, room and safety checks repeat automatically. Every completed task is timestamped and signed.
See hotel checklistsRun the hotel place by place
Organise rooms, shared spaces and service areas by floor. Open a place to see its related notes, tickets and lost property together.
Follow issues by locationFind information immediately
Search across shift notes, maintenance, lost property and the rest of the operation instead of checking separate chats and paper records.
See lost and foundAsk from your AI workspace
Connect Codex, Claude Code or another compatible MCP assistant for secure, read-only reports on shift notes and maintenance tickets.
Read the AI connection FAQMade for the way an independent hotel actually runs
Fast to adopt, clear during the busiest shift and accessible wherever the work happens.
No training project
Seasonal staff and new starters can read, write and close tasks from their first shift.
One account per person
Every action has a name and a time, while the number of team accounts stays unlimited.
Computer, tablet and phone
Reception works in the browser while housekeeping and maintenance update from the corridor.
Questions about hotel operations software
What does hotel operations software manage?
It handles the work that sits between departments and outside the PMS: shift handovers, maintenance follow-up, recurring checklists, lost property, cash ups, shared events, documents and the operational history of each place.
Is Front Desk designed for independent hotels?
Yes. Front Desk was created inside an independent boutique hotel in Paris and is built for teams where the same people often cover several operational roles during the day.
Does it replace a PMS?
No. Your PMS manages reservations, rooms and billing. Front Desk manages the operational information your staff pass between shifts and departments.
Can international teams use it?
Yes. The website and the application are available in English and French, on computers, tablets, Android phones and iPhones.
Put your next shift in one place
Create your property, invite the team and start with real daily work straight away.